At Elite Footwear, we prioritize swift and secure delivery to ensure your footwear arrives in pristine condition. Our team processes orders within 1-2 business days, carefully packaging each item to withstand transit. Whether you've selected casual slip-ons, rugged outdoor footwear, or elegant formal styles, our logistics partners guarantee reliable handling from warehouse to doorstep. We combine industry-leading materials with meticulous quality checks to minimize delays and maximize satisfaction.

Processing typically concludes within 48 hours of order confirmation, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. Domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to keep you informed.

We offer the following shipping options: Standard Shipping (10-15 Business Days): 0-60$; Free (10-15 Business Days): 60$-9999$. These rates apply to most footwear categories, including performance athletic styles, weather-resistant outdoor designs, and premium formal collections. Additional surcharges may apply for expedited services or remote locations, which will be clearly displayed during checkout.

Currently serving 40+ countries across North America, Europe, and select Asian markets. We cannot ship to embargoed regions or destinations with restrictive import policies for footwear products. During checkout, our system automatically verifies address eligibility. For specific inquiries about service availability to emerging markets, please contact our logistics team prior to ordering.

Within 24 hours of shipment dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' online portals. For consolidated shipments containing multiple footwear styles, tracking updates may reflect individual package progress. Should you encounter discrepancies in tracking information, our customer service portal provides instant chat support during business hours.

While we meticulously plan each shipment, occasional delays may occur due to weather events, customs inspections, or carrier logistical challenges. If your footwear hasn't arrived within 5 business days of the estimated delivery date, please contact [email protected] with your order number. Our resolution team will initiate a trace process with the carrier and keep you updated every 48 hours until resolution. For lost packages confirmed by the carrier, we offer replacement or full refund at your discretion.

International customers are responsible for any applicable customs fees, VAT, or import taxes levied by their country's regulations. These charges vary significantly based on footwear classification and declared value. We recommend consulting your local customs authority for precise estimates before ordering. Our commercial invoices strictly adhere to international shipping standards, accurately declaring contents and value to facilitate smooth clearance. Note that refusal to pay duties will result in package return and standard restocking fees.